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1. What is Dust Bunny?
Dust Bunny is an independent digital archiving service based in London, specialising in digitisation, digital organisation and the care of personal and professional collections.
2. I am not sure what I need, can you still help?
Absolutely. You don't need to know exactly what service you need before getting in touch. We can work that out during the initial consultation.
3. How long will it take to complete my project?
As a general guide: small projects (up to 2 days' work) are completed within 4 weeks; medium projects (around 1 week's work) within 8 weeks; larger projects may take several months.
I'll agree on an estimated completion date with you before work begins. Rush turnaround is available for an additional fee.
4. What do you do with all the digital files?
My priority is the security of your files.
This means both that you are able to access them, and that they are confidential. All files are deleted 1 month after completion of the project unless you elect to host a backup with Dust Bunny.
All work is GDPR compliant.
5. How do you handle my files and personal material?
All material is handled confidentially and stored securely. Digital files are deleted one month after project completion unless you choose to keep a backup with Dust Bunny.
Projects involving sensitive material can be covered by a confidentiality agreement. Your material is never processed using AI tools without your explicit consent. All work is GDPR compliant.
6. Do I need to prep anything first?
No. It is helpful to have an idea of your budget, timeframe and what you'd like to achieve, but you don't need to organise the collection before getting in touch.
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